Expertise

John Allen is a management consultant specialising in business strategy, change management and process reengineering. His broad experience and flexibility enable him to assist clients in a wide range of assignments.

Capabilities and approach

Many consultants resort to a standardised methodology. John does not. His experience and creativity give him the flexibility to adapt a set of tools and techniques to many situations. He uses a very simple but powerful framework to engage the creativity and energy of client teams to produce solutions that work.

The title of a paper published in 1995 says a lot about our approach: "Questioning Process Improvement - Ask not How a process works but rather What it does and Why".

While John can and does do a fair amount of interviewing and analytical work on many consulting jobs he usually prefers to hold back his conclusions and recommendations until the client can form their own ideas. You will find that this approach produces better interpretation and far more ownership of results.

John Allen's expertise and experience across many industries, augmented by his network of professional associates, enable him to take on the most challenging of assignments.

Some typical assignments

A supply chain / logistics assignment

Coached a cross functional team on a thorough review of their logistics capability. This assignment kicked off with team building and opportunity identification. With John's assistance the team designed the necessary research. The analyses were largely conducted by the team. John wrote a detailed simulation which helped the project team and the executive see new ways of approaching their supply and distribution. Changes were implemented by the team. This work saved a couple of million dollars within a very short time after the conclusion of the assignment.

Product development

One day of reading and ten minutes of questions in a workshop directly led to a saving in excess of one million dollars for a client. John helped them appreciate a better way of achieving a product introduction.

Multiple workshops

We are commonly called upon to run workshops for clients. In one case we had to prepare, conduct and document a series of seven workshops in a couple of weeks for a state government. We pulled together a small team and produced results which the client described as "value for money". One workshop participant described their workshop as the "best they had ever been to".

Some comments

‘More committed than all consultants previously worked with to get a good result’
Most satisfied with ... ‘John’s ability to communicate with all levels of staff, his ability to draw out opinions and ideas, and also his analysis of data’
Most satisfied with ... ‘The analytical approach coupled with attention to detail. Reporting and evaluation of problems was also excellent.’
‘Uncovered and highlighted areas of concern we knew about and more importantly areas we didn’t know about.’

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